Your First Visit

Once you have scheduled your first appointment via phone, you will be emailed a link or you can click on the green "New Patient Paperwork" button above to obtain your paperwork. Please print it out and take the time to fully complete all of the forms a day or two prior to  your appointment. If for some reason you are unable to print and fill out your forms, you will need to arrive 30 minutes before your appointment time to fill them out at the clinic.

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Payment is due at the time of your visit and we accept cash, check, and credit cards (MasterCard, Visa, American Express & Discover). We do not bill your insurance company. If your insurance plan covers Acupuncture, we will provide you with an invoice called a Super Bill, listing the standardized diagnostic and treatment codes as well as the fee that you have paid. This is everything your insurance company needs to reimburse you. 

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 Hayden Acupuncture & Wellness Center does not deal directly with your insurance company and we are unable to call them on your behalf. Many insurance companies will either partially or fully cover the cost of acupuncture treatment, it depends on the policy that you have. It is best to contact your insurance carrier before your first visit to learn the coverage limitations of your policy. You are responsible for paying all fees at the time of service for each appointment.

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Your practitioner has reserved time and space just for you. Our policy on cancellations is a minimum 24 hour courtesy notification phone call from the patient or patient representative. 

Please DO NOT email or text to cancel your appointment. Failure to give a 24 hour notice will result in a $50.00 charge either billed to you or applied to your next appointment fee. Failure to call at all  or habitual offenders will be charged the entire amount for the appointment.

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